The Ottawa Network for Borderline Personality Disorder ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website or services.
1. What Information We Collect
We may collect:
- Personal information such as your name and email address (e.g., when subscribing to our mailing list or making a donation).
- Donation-related details shared with us by CanadaHelps (e.g., your name, email, donation amount). We do not collect or store your payment information.
- Technical data such as your IP address, browser type, device information, and website usage (collected via Google Analytics).
- Your communication preferences, including whether you consent to receive emails from us.
2. How We Use Your Information
We use your information to:
- Send newsletters and updates via Mailchimp, only if you have opted in.
- Acknowledge and process donations via CanadaHelps.
- Respond to inquiries or service requests.
- Improve our website and understand how visitors use it, through tools like Google Analytics.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
We use trusted third-party providers to support our mission and website:
- CanadaHelps.org: Handles donations securely on our behalf. You can read their privacy policy here.
- Mailchimp: We use Mailchimp to manage our mailing list and send email newsletters. You can review their privacy policy here.
- Google Analytics: Provides anonymous website usage data (e.g., pages visited, time spent). No personally identifiable information is collected. Learn more in the Google Privacy Policy.
- YouTube: We embed videos hosted on YouTube. YouTube may collect viewing data in accordance with its own privacy policy.
These services may store data on servers located outside of Canada, including in the United States.
4. Email Communications
We only send emails to individuals who have given clear consent (e.g., by checking a subscription box). You can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails or by contacting us directly.
5. Cookies and Tracking
Our website uses cookies to:
- Remember your preferences
- Analyze website usage (via Google Analytics)
- Support embedded content like YouTube videos
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Withdraw your consent at any time
- Request that we delete your personal information, subject to legal and operational obligations
7. Contact Us
If you have questions or concerns about this privacy policy or your personal information, please contact us:
ON-BPD
info@on-bpd.ca
PO Box 77024
Ottawa RPO Ottawa South
Ottawa, Ontario K1S 5N2