CRISIS LINES | Available 24/7

Age 16 years and up

Mental Health Crisis Line |

613-722-6914, in Ottawa
1-866-996-0991, outside Ottawa, toll-free

Individuals, families or concerned friends can call. Calls will be answered as quickly as possible. The average wait time is 2 minutes. You will not wait more than 10 minutes. The crisis line is available anywhere in the City of Ottawa, Renfrew County, Stormont, Dundas & Glengarry counties, Akwesasne and Prescott & Russell Counties.

Age 18 years and under

Youth Services Bureau |

613-260-2360, in Ottawa
1-877-377-7775, toll-free for Eastern Ontario

This Crisis Line service is for children and youth ages 18 and under, who are experiencing a crisis, and for parents, guardians, caregivers, friends or service providers who are concerned about a young person in crisis.

Age 5–20 years

Kids Help Phone |

Free, anonymous 1-800-668-6868


If you or your loved one are in danger, please call 911 immediately.